Cancellation Policy

I understand the unexpected can always happen. However, when booking an engagement with me, that time is reserved exclusively for you. For that reason, please be aware of the following:
 

In New Orleans

  • Engagements should be cancelled with at least 24h notice.

  • Appointments cancelled within less than 24h will incur in a 25% cancellation fee; a 25% deposit will be also be requested upon rescheduling.
  • Sessions not cancelled (no shows) will be subject to a 50% cancellation fee and will only be rebooked upon 100% prepayment.
     
  • Cancellation fees must be paid within 48h of the scheduled time for the session. 
     
  • Deposits are non-refundable, except in the extremely rare occurrence where I must cancel and no rescheduling is possible.
     

When on tour

  • Engagements should be cancelled with at least 48h notice.

  • Appointments cancelled within less than 48h will incur in a 50% cancellation fee; a 50% deposit will be also be requested upon rescheduling.
  • Sessions not cancelled (no shows) will be subject to a 100% cancellation fee and will only be rebooked upon 100% prepayment.
     
  • Cancellation fees must be paid within 48h of the scheduled time for the session.
     
  • Deposits are non-refundable, except in the extremely rare occurrence where I must cancel and no rescheduling is possible.